Terms & Conditions

Please ensure you have read and fully understand what is written below. Please contact us if anything is not clear to you. Leaflet Boss is owned by Vember Design and Print.

PAYMENT
Orders will not go to print until payment has been made in full.


Artwork design will not be undertaken until payment has been received in full.

ARTWORK
Email confirmation is required before any order is printed.


We cannot be held responsible for printing with incorrect information if proofs have been approved by the customer. We cannot be held responsible for text supplied by the customer containing mistakes before or after printing. We will not be held responsible for any mistakes with in the layout, spelling, punctuation or contact details once approved by the customer.


Once your have received your initial proof and agreed on the design further amendments will be made free of charge until the customer approves the artwork. Amendments are defined as minor textual or image changes, any major alterations should be highlighted after the first proof.

Once you have approved your order, you will not be able to make changes to the artwork, you will become liable to charges if you need to amend artwork. It is the customers responsibility to check proofs thoroughly as once passed, all proofs are deemed correct and ready to go print. Printing cannot be cancelled once the printing process has commenced. 

Please note that the colour of the printed items can be affected by the type of material printed on. We will not accept liability or responsibility for any variations in colour as a result of this.

 

COMPLAINTS

Complaints must be made within 48hours of receiving your goods. The complaint will be assessed and if we deems it necessary, a reprint may be offered. Any complaints made after 48 hours are automatically void of any offer to reprint and will not be assessed.

 

DELIVERY
Every effort will be made to deliver on time, delivery times cannot be guaranteed, extenuating circumstances such as adverse weather, road traffic accidents, and technical difficulties can cause delays. Leaflet Boss will not accept liability to any loss, whether direct or indirect arising from non-delivery or delay in delivery of any goods because of war, strikes, lock-outs, fire, flood, acts of God, Government restrictions, non-availability of materials or any other cause.  


Delivery to specific UK postcode areas can take an additional 2 to 3 days. These are:


Scottish postcodes (AB, FK, G83, IV, KW, PA, PH, HS, DD)
Isle of Wight (PO30 - PO41)
Channel Isles. Guernsey (GY), Jersey (JE)
Northern Ireland (BT)


As standard our couriers send a delivery estimated time of arrival on all mainland UK orders. For the majority of our deliveries we use DPD who will provide a useful 1 hour timeslot in which your order will be delivered on the day. You can choose to have this message sent by email and direct to your mobile phone via text message by simply adding in your mobile phone number and address when ordering.


Delivery times are subject to change across UK holidays such as Christmas and Bank Holidays.

RIGHTS AND OWNERSHIP
All rights, ownership and intellectual copyright on all design work remains the property of Leaflet Boss. Useage of the artwork transfers to the customer upon payment of all costs and fees.

© 2020 Leaflet Boss - Vember Design & Print